Comments on: Customer Service http://kevnull.com/2003/05/customer-service.html Fri, 02 Dec 2011 21:19:38 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Ben http://kevnull.com/2003/05/customer-service.html/comment-page-1#comment-22 Ben Wed, 30 Nov -0001 00:00:00 +0000 http://kevnull.com/?p=154#comment-22 Hahahahahaha ... gotta love Customer Service in the great U S of A, eh? Sometimes I don't know why I bother with them. Really. Hahahahahaha … gotta love Customer Service in the great U S of A, eh? Sometimes I don’t know why I bother with them. Really.

]]> By: Mike http://kevnull.com/2003/05/customer-service.html/comment-page-1#comment-23 Mike Wed, 30 Nov -0001 00:00:00 +0000 http://kevnull.com/?p=154#comment-23 Man, reminds me of any customer service calls actually... Particularly Rogers@home service long time ago.. RH: What can I help you with today? ME: My internet connection has been out for last week. RH: Let me check the status, can I put you on hold? ME: Ye--(click)--damn it.. (5 min stupid advertisement) RH: It seems like we have installed 20 dB pad in your cable distributor box ME: 20dB pad? what does it do? RH: I'm not trained to use that word, sir. ME: you just told me 20dB pad was installed?!? Is it a passive filter that attenuates my signal? RH: I'm not trained to use that word, sir. ME: Can I talk to someone who is trained to use that word? RH: Can I put you on hold? (click) ME: damn it!! ---- Now, that was Canadian service baby!! Man, reminds me of any customer service calls actually… Particularly Rogers@home service long time ago..

RH: What can I help you with today?
ME: My internet connection has been out for last week.
RH: Let me check the status, can I put you on hold?
ME: Ye–(click)–damn it..
(5 min stupid advertisement)
RH: It seems like we have installed 20 dB pad in your cable distributor box
ME: 20dB pad? what does it do?
RH: I’m not trained to use that word, sir.
ME: you just told me 20dB pad was installed?!? Is it a passive filter that attenuates my signal?
RH: I’m not trained to use that word, sir.
ME: Can I talk to someone who is trained to use that word?
RH: Can I put you on hold? (click)
ME: damn it!!
—-

Now, that was Canadian service baby!!

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